Further Information

Why choose Purr Norfolk Pet Sitting

Why choose Purr Norfolk Pet Sitting?

As the owner of two much-loved cats, I understand the importance of finding someone you can trust to look after your pet while you’re away. I am an experienced cat-sitter and I have been trading since 2019, with many regular and valued clients in the Norwich and South Norfolk area. I am committed to giving your pet(s) my undivided attention during my visits – I will love and care for them as if they were my own. For your additional peace of mind, I am trained in Pet First Aid and Feline Welfare & Wellbeing and I dedicate much of my spare time to fostering for Cats Protection.

Cats are my area of expertise, but I am also happy to look after other small animals such as rabbits, hamsters, gerbils, guinea pigs, mice, fish, lizards and birds. 

Many of my clients have cats that are indoor-only, so I am fully experienced in the procedures required to keep them safely inside their home.

Yes, I am able to administer oral and topical medication to your pet, and I am experienced with giving insulin injections.

Some cats love the outdoors and enjoy their daily wanderings around the neighbourhood, and having a pet-sitter allows them to continue with their routine.  However, cats occasionally venture further than usual, which can result in them going missing or getting trapped inside a building.  Please be aware that I cannot be held responsible if your cat wanders while you’re away, but I will do everything I can to help find them.

If your cat becomes unwell or is injured I will contact you for permission to take them to the vet. If I am unable to contact you, depending on the urgency of the situation I will either contact the vet by telephone to discuss your pet’s condition, or take your pet to the vet for assessment. If a visit to the vet is required I will accompany your pet and return them home afterwards. If your pet needs after-care I will ensure that this is provided while you’re away.

Yes, I am insured with Petplan to provide pet sitting and pet taxi services.  I carry copies of my insurance certification, Disclosure & Barring Certificate and Pet First Aid Certificate, which you are welcome to view at your preliminary visit.

Please give as much notice as possible to ensure that you are booked in.  If you have a last-minute booking, please contact me and I will do my best to accommodate you.

Simply contact Purr Norfolk by email or telephone, or complete the Contact Form (see the Contact page for details). On receiving your enquiry I will contact you to confirm my availability for your chosen dates, and to arrange an initial home visit or video/telephone call. Once you are happy to proceed, your dates will be booked in and I will provide you with a copy of my terms and conditions.
Your initial home visit is an opportunity for you to ask questions about my service, and for me to find out all about your cat’s requirements. It’s also a good time for you to show me where your cat’s food, litter, toys etc. are kept, where they like to sleep or hide, and where essential household items and facilities are located. I will need to take a spare key, so please ensure that you have one available. If you are not able to provide a spare key at that point, I will ask for one to be dropped off at my home at a time convenient to you.

When I receive your spare key I will label it with your cat’s name. Your keys will be stored securely at my home and will be used only when I am visiting your cat. The procedure for returning your key will be discussed with you at your initial home visit.

Depending on my schedule, I will try my best to provide cat-sitting visits outside of my usual areas.  However, please be aware that this will incur an additional charge to cover mileage and travel time.

Each visit is different so I’m not able to give an exact visit length, but rest assured I will allow plenty of time to provide fuss, lap time and play if your cat enjoys this, as well as ensuring that food bowls, food stations and litter trays are cleaned, and food and water are replenished.
Time slots cannot be guaranteed (with the exception of visits for cats requiring regular insulin injections) but generally my morning visits are between 7.00 am and 11.00 am, and evening visits are between 4.00 pm and 8.00 pm.

Pet Taxi Info

For routine vet appointments or visits to the groomer it is advisable that you contact me before you make your appointment, in order to check my availability. For unplanned visits to the vet, please contact me as soon as possible and I will do all I can to fit you in. If you are moving home and require transportation for your pet, please contact me as soon as you have your moving date.

Ideally, your pet will be ready to go when I arrive at your home. However, I know that this isn’t always possible, and they are wriggly little things when faced with a carrier! When you book the pet taxi service I will provide you with tips for putting your cat into a carrier, but if you come unstuck I can help you when I arrive.

If you have booked the Wait & Return service and I am accompanying your pet, I will telephone you from the vet’s to discuss the situation.  Rest assured that I will never give authorisation for any procedure to take place until I have your express consent.

Whenever I accompany a pet on a journey I am completely focussed on their safety.  If you’re not sure about the safety of your carrier, I can provide you with one of my own carriers for a small fee.  If I have concerns about the safety of your carrier I reserve the right to use my own carrier to ensure the safety of your pet.

Yes, as long as you ensure that your vet has your express verbal or written consent for me to accompany your pet on your behalf.